Rules & Policies — BrickLine.ge

• Tbilisi: usually 2–3 business days after order confirmation.
• Other cities in Georgia: usually 3–5 business days.

Delivery times may vary due to carrier workload, holidays, or force majeure. We will notify you if delays occur.

• The exact cost is shown at checkout based on destination and parcel size/weight.
• Free or discounted shipping may apply during promotions (if announced on the website).

• Orders placed on business days are typically processed within 24 hours.
• You will receive confirmation by email/phone/WhatsApp when the order is handed over for shipping.

• Bank card (online checkout).
• Cash/card on delivery (where supported by the courier).
• Bank transfer for corporate customers (on request).

Note: Some payment methods may be temporarily unavailable; available options are shown at checkout.

• Returns/exchanges are accepted within 14 calendar days of delivery.
• Items must be in original condition with factory seals/packaging intact (unless the item is defective).
• Keep your receipt/order number for faster processing.

• If your parcel or product arrives damaged, contact us within 48 hours and include photos of the box and contents.
• If your set is missing parts, please contact LEGO Customer Service (official replacement parts program) or reach out to us — we will assist with the process.

• If the return is due to our error (wrong item/defect), we cover the return shipping.
• If you changed your mind, return shipping is at your expense.

• Refunds are issued to the original payment method after the returned item passes inspection.
• Please allow 5–10 business days for processing by your bank/payment provider.

• Contact details (name, phone, email, address) to fulfill your order and provide support.
• Order/payment information necessary to process and deliver your purchase.
• Technical data (cookies, IP, device/browser) to improve website performance and security.

• To process orders, deliver goods, and provide customer service.
• To send service messages about your order (confirmation, delivery updates).
• To improve our store, prevent fraud, and comply with legal obligations.

• We may share minimal data with payment providers and couriers strictly to complete your order.
• We do not sell your personal data.
• Data is stored securely and only for as long as necessary to provide services and meet legal requirements.

• Access, correct, or delete your personal data where applicable.
• Opt out of marketing communications at any time.